Frequently Asked Questions

When is an in-person visit required?

Certain services require an in-person visit due to the need for hands-on assessment or direct clinical administration, including:

  • IV therapy
  • Any service requiring a physical examination or procedural care

If an in-person visit is necessary, patients will be informed during scheduling.

Do you prescribe opioid or narcotic pain medications?

No. HealQuest Medicine does not prescribe opioid or narcotic pain medications under any circumstances. We focus on evidence-based, non-opioid treatment options whenever appropriate.

Is medical marijuana certification guaranteed?

No. Medical marijuana certification is not guaranteed.


Each request is evaluated case by case based on medical history, clinical appropriateness, and applicable regulations.

✔ Adults only.

Is telemedicine safe and private?

Yes. We use privacy-conscious telemedicine platforms and follow HIPAA standards to protect patient information.

However, please note that all electronic communication carries some inherent risk despite strong safeguards.

Do you accept insurance?

No. HealQuest Medicine is a self-pay family practice.

Insurance is not required to receive care. This model allows for transparent pricing and accessible services without insurance barriers.

Do you see children and adults?

Yes. We provide family primary care services for:

  • Children
  • Adolescents
  • Adults

Do you offer telemedicine?

Yes. HealQuest Medicine is a telemedicine-first practice, offering:

  • Virtual video visits
  • Phone visits (when appropriate)

What services can be provided by telemedicine?

Telemedicine visits may include:

  • Wellness visits and sick visits
  • Follow-up appointments
  • Chronic care management
  • Non-opioid medication prescriptions and refills
  • Referrals and patient education

Not all conditions are appropriate for telemedicine. If in-person care is required, patients will be advised.

Image